Building A Civic Tool for Community-Police Engagement to Adapt Neighborhood Policing
| Type of publication: | Conference paper |
| Citation: | Annapureddy_DIS_2026 |
| Publication status: | Accepted |
| Booktitle: | Designing Interactive Systems Conference (DIS '26), June 13--17, 2026, Singapore, Singapore |
| Year: | 2026 |
| Month: | June |
| ISBN: | 979-8-4007-2563-0/2026/06 |
| DOI: | 10.1145/3800645.3812928 |
| Abstract: | Data-driven policing often prioritizes incident records over residents’ lived experiences. In the Baltic city of Riga, with a history of distrust and limited community-police engagement, this can further alienate the public. To bridge this gap, we propose a Research through Design (RtD) inquiry into the development of \textit{Par drošu Rīgu}, a civic tool for community-data-integrated policing. With municipal police, NGOs, and city staff, we ask how RtD enables stakeholder negotiation and which interaction qualities support trust and the use of combined community and incident data. The co-design process included workshops that surfaced divergent notions of safety; material probes designed as boundary objects to negotiate among stakeholders; and a pilot deployment showing how combining quantitative and qualitative data reshapes engagement and trust. Mixed-methods evaluation suggests increased officer-citizen interaction, but frictions in sustaining stakeholder collaboration. We contribute (i) an empirical RtD inquiry with public institutions, (ii) an artifact combining physical and dashboard interactions, and (iii) reflections on interaction design as a boundary-spanning practice for trust and infrastructuring. |
| Main Research Program: | AI for Everyone |
| Keywords: | Civic Tools, Co-design, Community Engagement, Dashboard, Digital Civics, Evidence Based, Participatory Design, Public Safety, Research through Design |
| Projects: |
ICARUS |
| Authors: | |
| Added by: | [UNK] |
| Total mark: | 0 |
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